Privacy Policy
The protection of your personal data is important to us. This Privacy Policy explains how City Hotel Glarnerland AG collects, processes, and protects personal data when you visit our website or use our services.

1. Data Controller
The data controller responsible for data processing on this website is:
City Hotel Glarnerland AG
 Industriestrasse 15a
 8752 Näfels
 Switzerland
Telephone: +41 55 618 41 00
 Email: info@cityhotelgl.ch

2. Collection and Processing of Personal Data
We collect and process personal data only when you voluntarily provide it to us. This may occur, for example:

• when submitting inquiries via contact or request forms
• when making booking or reservation requests
• when subscribing to our newsletter
• when contacting us by email or telephone

The personal data processed may include:

• Name
• Email address
• Telephone number
• Booking or inquiry details

3. Purpose of Data Processing
Your personal data is used exclusively for the following purposes:

• Processing inquiries and requests
• Handling bookings and reservations
• Communicating in connection with our services
• Sending information, offers, and updates where you have given explicit consent

Your data will not be shared with third parties unless:

• required to fulfill a contractual obligation
• required by law
• you have explicitly consented

4. Newsletter
If you subscribe to our newsletter, your email address will be used exclusively to send information about news, offers, and events from City Hotel Glarnerland.
Subscription is voluntary and can be cancelled at any time.
 Each newsletter contains an unsubscribe link.
The newsletter is sent using MailerLite or Brevo (Sendinblue) as our email service provider.

5. Cookies
This website uses cookies to ensure proper functionality and improve user experience.
Cookies are small text files stored on your device.
 You can restrict or disable the use of cookies at any time via your browser settings. Disabling cookies may limit certain website functions.

6. Analytics & Tracking
This website uses Google Analytics, a web analytics service provided by Google LLC.
Google Analytics uses cookies to analyze how visitors use the website. The information generated by these cookies is usually transmitted to and stored on Google servers.
IP anonymization is enabled on this website. This means your IP address is shortened before transmission and cannot be directly linked to you.
The data collected is used exclusively to analyze website usage and improve our online presence.

7. Server Log Files
When you visit our website, technical data may be automatically collected, including:

• IP address
• Date and time of access
• Browser type and version
• Operating system

This data is used solely to ensure the security, stability, and proper operation of the website and does not allow direct identification of individuals.

8. Your Rights
You have the right to:

• Request information about your stored personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data, provided no legal retention obligation exists
• Request restriction of data processing
• Withdraw consent at any time

Requests can be sent to:
info@cityhotelgl.ch

9. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect legal requirements or changes to our services.

11. Applicable Law
This Privacy Policy is governed exclusively by Swiss law.